News:

This is the TEST SITE - feel free to post but content will be deleted

Main Menu

MS Authenticator

Started by The Picnic Wasp, March 12, 2025, 01:15:51 PM

Previous topic - Next topic

The Picnic Wasp

For whatever reason I have this app on my iPhone. I'm fairly sure I didn't download it but whenever I have an issue with email and try to enter my password, this thing pops up and puts me into a going nowhere loop. I'd like to be rid of it as I need to buy a new iPad and dread the hours of stress involved in receiving mail in Outlook again, but I don't believe just deleting the app helps from what I have read and tried to understand. I know this is pretty basic stuff to many on here so any pointers would be great.

Fishy

Have you setup anything to use 2 factor authentication such as email ..Amazon .. VPN to use with this app??
From The Land of Honest Men

pxr5

An authenticator (app) just adds an extra layer of security when logging on using Two-Factor Authentication (2FA). You choose to use 2FA or not. It basically generates a 6 digit code that changes every 30 seconds or so for you to enter after entering user/pass. I've never used any apple product so no idea why it's forcing you to use it. But I have about 20 logons that require a 2FA input. Is use an app called Authy, but the main Android one is Google Authenticator. But I chose those logons to use 2FA myself, which normally requires me to add that account manually - generated by the account itself with a QR code.

Sorry I can't help more but it seems like Apple has a way of doing things which maybe aren't standard. Someone 'apple-minded' may be able to help more. But remember 2FA is extremely important as an extra security step, particularly banking/money type accounts. So I use it for my bank/paypal/email/NAS etc.
"Oh, for the wings of any bird other than a Battery hen."

The Picnic Wasp

Thank you guys. I don't remember how the app became installed. When my email recently required a password out of the blue, Authenticator kicked in and kept giving out time restricted codes which I tried to submit but nothing seemed to work. Then an hour or so later emails started arriving again. I'll plough on with a new iPad and hope for the best. I thought YouTube would help as I'm one of those folk that needs to be shown something before it sticks but there's a ton of comments on there from others who have similar issues to me. Can't wait to get off Android though. Drives me crazy although I hear so many good things about it.